Mail Statistics No Longer Work on Openexchange Server
Support knowledgebase (rsimai_slox_mailgraph)
Applies to
Openexchange Server: Version 4
Symptom
The mail statistics display is no longer working. The charts have suddenly stopped.
Cause
The most likely cause is the turn of the year.
'mailgraph' cannot handle it and thus it stops analyzing the new data.
Solution
Restart 'mailgraph'.
In the following lines, a proven procedure will be described. The commands must be executed as root
from a console. However, note that old statistics will be lost. If they are still relevant, make
a backup of the graphics available via browser first.
- Stop the service and move (or remove) its data file
rcmailgraph stop
mv /var/lib/mailgraph/mailgraph.rrd /tmp/
- Check the file
/var/log/mail
to see if last year's entries are still available.
- Purge the log file or 'rotate' it manually. Then restart 'mailgraph'
rcsyslog stop
gzip -c /var/log/mail >/var/log/mail-`date +%Y%m%d`.gz
rm /var/log/mail
rcsyslog start
rcmailgraph start
The new statistics should be displayed again. Unfortunately, old data prior to the log file start will no longer be available.
Keywords: SLOX, OPENEXCHANGESERVER, MAILGRAPH, STATISTICS
Categories:
SuSE Linux IMAP Server
SDB-rsimai_slox_mailgraph, Copyright SuSE Linux AG, Nürnberg, Germany
- Version: 10. Jan 2003
SuSE Linux AG - Last generated: 22. Jan 2003 by rsimai (sdb_gen 1.40.0)